Post COVID-19 Era: Reskilling and Upskilling the Workforce

October 11, 2021|

With the rapid growth in AI and automation in the workplace, the threat of replacing some jobs has become real. The McKinsey Global Institute has estimated that as many as 375 million workers—or 14 percent of the global workforce—would have to switch occupations or acquire new skills by 2030 because of automation and artificial intelligence. Following the pandemic’s transformative impact on where and how we work, the uncertain future is at the forefront of many leaders’ [...]

Event: Deploying AI in L&D: Putting L&D in the Driver’s Seat

August 27, 2021|

Join our CTO, John Hack, as he presents at L & D Philly's upcoming webinar: Deploying A.I. in L&D: Putting L&D in the Driver's Seat. During this webinar he will discuss how L&D is working to upskill the workforce. At the same time a new challenge looms: AI deployment within the L&D organization. How can you lead conversations with the tech organization or senior management to ensure that educational AI is appropriate and successful? Register [...]

Gamified Training: Experiential Learning in a Virtual Setting

August 23, 2021|

Experiential learning is arguably the most effective learning style. When given the opportunity to learn in a practical, hands-on environment, individuals become self-directed learners. In fact, according to the 70-20-10 Model, a reference formula used to describe the ideal mix of learning sources, 70% of what individuals know comes from experience. Although the concept of learning by doing isn’t unconventional, the application of experiential learning in a virtual setting has increased in popularity and use [...]

The Step Beyond Practice: Feedback and Its Role in Strengthening Interpersonal Skills

July 21, 2021|

Whether it’s to an employee or to a colleague, providing actionable feedback, accompanied by clear guidance, is critical to performance improvement. How can someone master a new skill, for example, if they don’t know what they’re doing well and where there is room for improvement? Unfortunately, delivering feedback without having had the proper training is fraught with danger. Give feedback poorly during a performance review and your employee may feel alienated and decide to leave [...]

One-on-One Coaching: Is Natural Language Processing the Key to Scale?

June 7, 2021|

Interpersonal skills are foundational to career advancement. Unfortunately, improving one’s interpersonal skills is challenging, as it requires not only ample opportunities to practice the skills in a safe environment, but also a trained coach who can watch the practice sessions and provide constructive, insightful, and actionable feedback. For most professionals, hiring a personal coach to provide in-person training is cost prohibitive. Although companies can reduce the high cost of in-person coaching by offering virtual sessions, [...]

If Soft Skills Are Important, Why Aren’t we Investing in Them?

March 24, 2021|

When we look around the room – or Zoom – at work, it’s apparent where our colleagues’ strengths lie. Some are expert communicators. Others are collaborative problem solvers. A few excel on the creative front. These skills are key drivers of success in the workplace but are often ignored in academia or de-emphasized in professional training programs. “Soft skills” are abilities that relate to how a person works and how they interact with other people. [...]

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